THE HELIX APP

Your Healthcare Workflow. In the Palm of Your Hand.

From patient conversations and clinical documentation to translation, AI-powered workflows, coding, billing, and more — HELIX keeps care connected wherever you work.

One Platform. Every Step of Care.

Powerful AI tools to streamline your workflow, improve care, and keep everything connected.

Listen & Document

Ambient documentation and clinical intelligence that captures the full patient story.

Translate

Communicate across languages with real-time bidirectional translation.

Edit & Review

Voice-powered editing, Magic Edit, and structured notes.

Automate

AI agents handle routine workflows so you can focus on what matters.

Code

Context-aware coding recommendations to improve accuracy and efficiency.

Bill & Get Paid

Support your revenue cycle with AI-powered workflows and cleaner documentation.

Connect Patients

Scheduling, communication and patient access-all in one place.

Connect to the EHR

Works with HELIX or your existing EHR for a seamless experience.

Less Work Around Care.

More Time for Care.

Save Time

Reduce administrative work and documentation time.

Fewer Clicks

Simplify everyday workflows.

Stay Connected

One continuous patient journey.

Focus on Patients

Let HELIX handle the work around care.

Built for Healthcare.

Protected at Every Step.

Your data. Your patients. Our priority.

HIPAA
 Compliant

ISO 27001
 Certified

SOC 2
 Type II

End-to-End
 Encryption

Role-Based
 Access

Continuous
 Monitoring

Frequently Asked Questions

Quick answers to common questions about HELIX.

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Is the HELIX app free to download?

Yes. The HELIX app is free to download from the App Store and Google Play. To start using its features, simply sign in with your AllayAI account. If you don't have one yet, you can start a free trial or book a demo to find the plan that fits your practice.

Yes. Our support team is here to help with setup, training, and any questions along the way. You can reach us by email, send a message through the Contact page, or browse our Help Center for step-by-step video tutorials and quick answers.

Yes. HELIX is built for healthcare from the ground up. It is HIPAA compliant, ISO 27001 certified, and SOC 2 Type II audited. All data is protected with end-to-end encryption, role-based access controls, and continuous monitoring, so your patients' information stays private and secure.

Yes. HELIX is designed for the whole care team, including physicians, nurses, medical assistants, and front-office staff. Each team member gets their own login with role-based access, so everyone sees what they need while providers stay in control of clinical documentation.

Can I use HELIX with my existing EHR?

Yes. HELIX works alongside your current EHR for a seamless experience. You can send notes, orders, and coding recommendations directly into your existing system, or use HELIX on its own if you prefer. There's no need to change the tools your team already relies on.

HELIX needs an internet connection for real-time features like ambient documentation, live translation, and AI-powered coding, because these are processed securely in the cloud. For the best experience, we recommend a stable Wi-Fi or mobile data connection during patient visits.

HELIX supports real-time translation across many of the most commonly spoken languages in healthcare, including Spanish, Mandarin, Hindi, Arabic, Vietnamese, and more. Our language support continues to grow. Contact our team if you need a specific language for your patient population.

HELIX is available on iPhone and Android smartphones, iPads and tablets, and on desktop or laptop computers through any modern web browser. Your notes and settings sync automatically, so you can start on one device and pick up right where you left off on another.

THE HELIX APP

Download Today and
Take Healthcare
Further.

Join thousands of healthcare professionals who are saving time and improving care with HELIX.